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Relax, breathe, and let your daily stress dissolve away.

Nestled in the heart of Rochester, New York's vibrant cultural district, Park Ave Massage and Skincare offers a sanctuary of tranquility and rejuvenation. Our mission is to empower clients to achieve holistic wellness through personalized massage therapy, body treatments, and skincare.

Our Vision and Values

Inspired by a deep-rooted desire for healing, comfort, and inner peace, we embrace a holistic approach to wellness. Our treatments harness the power of nature to restore balance, relieve tension, and rejuvenate the body, mind, and spirit. We are committed to providing exceptional experiences, utilizing state-of-the-art technology and high-quality products that harness the gifts of nature.

Meet Michelle: Your Skilled Therapist

Michelle Merkel, LMT, is the founder and lead therapist at Park Ave Massage and Skincare. Driven by a passion for wellness and rejuvenation, Michelle draws on her extensive training and diverse experiences to provide tailored treatments that address individual needs. Her knowledge of Structural Integration, a unique bodywork approach, allows her to release tension patterns and promote lasting relief.

Body Menu

Indulge in a range of body treatments designed to soothe and restore your whole being. From traditional Swedish massage to deep tissue therapy, we harness the healing power of touch to enhance circulation, relieve stress, and ease pain.

Face Menu

Discover a renewed sense of balance and glow with our luxurious facial treatments. From rejuvenating facials to anti-aging serums, our expert estheticians will enhance your natural beauty and promote healthy, vibrant skin.

Massage and Bodywork Services

Choose from a variety of massage modalities, including:

  • Relaxation Massage
  • Integrated Bodywork (Swedish and Deep Tissue fusion)
  • Hot Stone Therapy

Our Commitment to You

At Park Ave Massage and Skincare, we believe in creating a welcoming and nurturing environment where you can escape the daily stress and emerge refreshed and renewed. Our dedicated team is committed to providing personalized experiences that cater to your unique needs and preferences.

Reviews (12)
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Positive: Many customers have praised Michelle's services, citing relief from pain and describing her as a knowledgeable and pleasant therapist.
Negative: Some customers have reported dissatisfaction with Michelle's services, citing unprofessional behavior, disorganization, and unclean environment.

Disorganization and Unprofessional Environment

Ti CaCa, a dissatisfied customer, describes their experience with Michelle, stating that they were greeted by an unattended dog, a messy desk, and a dirty room. The appointment started 30 minutes late, and Michelle was preoccupied with her other client. The reviewer felt uncomfortable and left the premises, concluding that it was not a relaxing environment.

Excellent Service and Reviews

In contrast, several satisfied customers have praised Michelle's services. Bobby Thomas, a personal trainer's recommendation, has had numerous excellent experiences with Michelle, citing relief from various pain issues. Abby Davis and Joshuwa Maiolo have also had fantastic massages, recommending Michelle's services and praising her skills. Chris Arlauckas labels Michelle a "hidden gem" in the Park Ave area.

Summary

Michelle's services have received mixed reviews. While some customers have had pleasant experiences and praise her skills, others have reported a lack of professionalism and discomfort.